UPS Flight Forward

Atrium Health Wake Forest Baptist and iQ Healthtech Labs’ drone delivery service is operated by UPS and its subsidiary, UPS Flight Forward (UPSFF).

This collaboration provides a rapid delivery option for time- and temperature-sensitive medical supplies as well as personal protective equipment (PPE) to help keep Atrium Health Wake Forest Baptist’s health care providers safe and improve patient outcomes.

UPSFF began operating Matternet’s M2 drones from Atrium Health Wake Forest Baptist’s central campus in Winston-Salem. This is the first hub-and-spoke operating model within the United States’ drone delivery industry, launching drones from one central location to multiple locations.