Crucial Conversations

What is a crucial conversation? A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary, and emotions run strong.
Learn to:

• Speak persuasively
• Foster teamwork and better decision making
• Build acceptance rather than resistance
• Resolve individual and group disagreements

Learn tools for talking when stakes are high using the best-selling book including new research, case studies and other resources. Enjoy a safe learning environment to practice the skills with others.
To register and pay for an Individual Continuing Education course, call Customer Service at 336.734.7023. To share questions or suggestions about our courses, contact Rob Hinshaw at rhinshaw@forsythtech.edu or 336.757.3707.