Customer WOW Ask Me How

Better. Cheaper. Faster. These words have become the mantra of today’s customer driving expectations for exceptional service to a new level. Studies have shown that most customers are willing to try a new brand or company for a better service experience. What’s it going to take to delight your customers and keep them coming back?
Delivering exceptional service starts with embracing your brand, getting the basics right and then delivering delighters that will turn your customers into your best marketing advocates. Join Gianna Clark, a former FORTUNE 500 Customer Service executive, for a walk on the WOW side and learn how her signature W.O.W. program can create a culture of service that will have your customers saying WOW!
Speaker: Gianna Clark
Co-Sponsor: Winston Salem Chamber of Commerce
Fee: No Cost
Forsyth Tech Small Busienss Center events are free but please register to reserve your seat:
https://www.ncsbc.net/workshop.aspx?ekey=210390237
Location: Forsyth Tech Small Busienss Center
525 Vine Street, Winston-Salem, NC 27101
For more information email:
sbc@forsythtech.edu
Visit SBC website:
https://www.forsythtech.edu/courses-programs/for-businesses/small-business-center/